General Shipping Policy - Vitalityweb
attempts to ship your order within 24hrs of being placed unless the
product is on back order or special order status. Orders placed on
weekends or holidays are shipped the following business day. Standard
U.S. orders are shipped UPS or FedEx Ground. Express 12 Business
Day and 2-3 Business Day Delivery is available on most items.
International Customers: We do ship most of
our products internationally(No Herman Miller Products). Pricing depends
on weight and destination. Please e-mail
us with the products you are interested in for shipment options and
pricing. Any import duty, taxes and/or fees for the import of the
product into your country are not included and will be collected on
delivery. Other than CANADA we will generally only ship to the local
international airport in your country for you to pickup.
CANADA CUSTOMERS: Refurbished chairs are shipped
under the following code: "CODE SH: 9401.61.90.00 Chair, leather covering,
completely refurbished in the United States". Since the chairs are
completely Refurbished in the US, this MAY help to decrease or eliminate
import tax to Canada. We do not cover import duty, brokerage fees
and/or taxes, nor do we know what these fees will be for your order.
You will be responsible for any and all of these fees charged by your
country on import of your order. We accept Visa, Mastercard, Amex,
Discover, PAYPAL, Google Checkout, Money Orders and Money Wires for
Canada Orders. . We have to ship to the cardholder at the billing
address if using a creidt card for your purchase. PLEASE NOTE: We
ship UPS Frieght Ground to CANADA. The import duty / taxes are not
included in the prices.
MASSAGE & PERFECT CHAIR SHIPPING OPTIONS:
SELECT NEW RMS20,
Perfect Zero Gravity Chars, Panasonic
and Sanyo Massage Chair orders within
the continental US will not be charged extra for standard ground
shipping or California sales tax.
FREE LOCAL WHITE GLOVE DELIVERY
SERVICE including the setup of the chair, chair instruction
and removal of the packaging materials is FREE for NEW Chairs (as
listed above) to most addresses in Los Angeles, Orange, Riverside
and San Diego Counties. Please call for your specific area. Outside
of our local delivery area, select NEW chairs include Basic Curbside
Freight Ground shipping only. White Glove Delivery Service to other
areas outside of our local delivery area is $195 for Select New
chairs that include free standard shipping.
Some Refurbished Massage Chairs
and Perfect Chairs do not include shipping or California Sales
Tax (California orders Only). White Glove Delivery Service for a
Refurbished Chair to most addresses in San Diego County is $75.
White Glove Delivery Service for a Refurbished Chair to most addresses
in Los Angeles, Orange and Riverside Counties is $155. White Glove
Delivery Service for a Factory Refurbished Chair outside of our
local delivery area is $295.
Curbside Freight Ground shipping on most Refurbished
Chairs is $195. (Basic Service Only - The chair can not be brought
in the home or setup)